Jessica has been with us from the beginning, she started her NA-KD career as an intern in 2015. Today she works as our Technical Program Manager at the Gothenburg office, read about her impressive journey below!
Favorite NA-KD memory? During my eight years, there’s so many. So I will make a general one. My best memory is the trust, opportunities, and challenges NA-KD gives me throughout, allowing me to fail and try again to succeed. Because of that, I can stand here being a proud and confident woman who believes in herself. I will never forget it.
Favorite lunch activity? I always walk my dogs and enjoy a tasty cup of takeaway coffee ;)
"I started as an intern back in 2015 and was offered a position after two weeks, I took the job! I was offered the role as the Customer Care Manager the day NA-KD went live and got to create my team from scratch. Since I had no experience, this was an opportunity to learn by doing. After that my journey took off! Every day, NA-KD trusted me and allowed me to spread my wings and explore together with my curiosity. This soon resulted in five other roles, and shifts in other departments. I have now ended up in Engineering as the Technical Program Manager, all through learning by doing and exploring at NA-KD."
Based on our values, when do you feel the most...
When I jump into new roles or responsibilities and dare to fail. Always sharing my thoughts and what I know, even during pressured situations.
When I'm not satisfied with only learning what I need to know, but instead going further to understand the entire picture to find solutions or optimizations.
I like to always ask “what if”, it allows me to be two steps ahead, and to find workarounds with current functionalities to quickly get value instead of always adding developments.
Listening to other people's needs and assisting even if it’s outside of my responsibilities. To share the knowledge I have and support where they are at capacity.
Whenever we do new features or when I set something up in current features, question the customer experience and verify that they will have the best possible journey with whatever we do.