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Key Account Assistant

As our new Key account assistant, you are one of the main contacts for our strategic partners for wholesale. In this exciting role, you will have the opportunity to use your outstanding personal skills in both service and problem-solving to strengthen the relationship between NA-KD and its most important customers. You will also monitor and control our item availability, changed lead times, deliveries, packing slips, invoices inventory, and sales movements. Moreover, you support our sales team and advise them on various SBO topics in order to maximize our business opportunities. 

Your Future 

  • Work cross functionally with Sales, warehouse, merchandise planner and allocation teams 
  • Support and monitoring accuracy of the order entry at account level 
  • Monitor inventory statement is sent periodically to the consignee 
  • Organize and perform together with sales physical stock investigations at consignment locations and address any problematic areas, highlighting discrepancies on stock level, merchandise damages and any other critical issues 
  • Oversee product flow, product needs and availability for our Key accounts 
  • Central role in yearly settlements and leakage numbers 
  • B2B customer service and support on order intake 
  • Order book management, Support and follow up on sales appointments

Your Past & Your Skills

  • 1+ years experience in worked with Key strategic account customers or in similar customer service/sales support role 
  • Bachelor’s degree/Master degree relevant for the job
  • System-savvy and comfortable with Excel
  • Excellent verbal and written communication skills in English 
  • Organizational, administrative and communicational skills 
  • Customer and solution oriented 
  • Apparel (denim)/fashion product knowledge is an advantage 

Location: Gothenburg, Sweden

Start Date: ASAP


Working at NA-KD is unlike any other fashion gig. We’re a young company with a start-up mentality and (a borderline insane) hunger to be the best. In less than 4 years NA-KD has become the fastest growing fashion e-com brand in the world. And we have a 3 million strong community to prove it. How? We see no limitations, only possibilities. No failures, only learning opportunities. We’re problem-solvers, disruptors and early-adopters. We’re doers. And if you dream of going to work every day to build the next big thing – then welcome home.

Or, know someone who would be a perfect fit? Let them know!


Gamlestadsvägen 4 B15
415 02 Gothenburg Directions View page

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