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IT Support Intern

NA-KD.com is rapidly growing and conquered new markets all over the world. In order to stay ahead on the fashion market, NA-KD focuses on being a combination of a unique e-commerce platform as well as a technology company.

In this position, the successful applicant will be responsible for maintaining the integrity of all computer workstations, and associated software within the office building including servers. The IT Support Intern will also be the main point of contact for employee who are experiencing computer issues. This is an excellent opportunity for the right individual to join an established organization that has experienced significant growth recently.

Responsibilities:

A good candidate will be required to take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the users as soon as possible; escalating incidents to other support teams where necessary.

Including:

  • Diagnose and resolve computer issues related to (Windows and Mac) operating systems and their supporting software applications.
  • Accurately record, update and document requests or case using the IT service desk system (Kayako).
  • Accurately record and update IT asset inventory
  • Install, configure and upgrade IT equipment and software related to printers, copiers, scanners and other hardware
  • Good to have knowledge with G-Suite, Office 365, Raspberry Pi, Ubiquiti networks system 

Education and Experience:

Studying toward their Bachelor’s Degree in Computer Science or related field or 1-2 years -experience in a related IT Field.

 Social Skills:

  • A positive attitude, honesty and humility are characteristics we value highly
  • You have high work ethics; you are creative and willing to work in such an environment
  • You like to help people out and take all kinds of IT-requests seriously: small or big requests
  • Ability to meet deadlines and manage stress effectively in high-pressure situations
  • Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience

 

About the Company and Founders

NA-KD has revolutionized the online fashion industry and is rapidly expanding! The company is led by Swedish e-commerce entrepreneur Jarno Vanhatapio, who founded Nelly.com and ZooZoo.com. NA-KD was launched in late 2015 and operates in the global fast fashion industry. NA-KD has more than 100 full-time employees and a yearly turnover of 25 MUSD. During the first year the website had 15 million visitors and gathered over 750 000 followers on social media platforms from more than 150 different countries. The company has a truly global DNA and has shipped to more than 140 countries. The majority of the sales originates from the private labels NA-KD Trend and NA-KD Boho, designed by our in-house production department. Behind the company stands a number of business angels and IT entrepreneurs. In December 2016 the venture capital firms Northzone and eEquity, became partners by investing 15 MUSD in the company.

Application deadline: Immediate hiring

Position: IT Support Intern

Location: Gothenburg, Sweden

 

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Department

Workplace & Culture

Here is the NA-KD truth....

NA-KD is one of Europe's top 20 fastest growing companies, breaking new records every month and showcasing ourselves as one of the leading fashion company in the world.

At NA-KD you will find the most passionate and talented employees in the industry, with a combined knowledge of 50 years in both fast and high fashion. We were born in 2015 and have been growing ever since, creating the hottest fashion trends across the globe and being seen on all the hottest influences and celebrities.

We push the envelope daily with our social media content and art direction. NA-KD is dedicated to breaking the mold and showing our followers what it means to be unique and stand out from the crowd.

Top follow us on our journey, be sure to follow us here for all the latest updates!

 

With love,

NA-KD.com

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