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At NA-KD we always have the customer in focus. Therefore we're searching for a new CRM Manager who's biggest ambitions is to make our customers happy and satisfied. 

Your Future

  • Increase retention and prevent churn by driving deeper engagement and activity throughout the entire customer lifecycle
  • Understand how to build flows and activations depending on where the customer is in their lifecycle
  • Responsible for all marketing automation on all key markets
  • Responsible for creating and executing email marketing activities to increase conversion and repeat purchases.
  • Work closely with other departments such as IT, Content and creatives
  • Constantly monitor and optimize internal KPI’s such as conversion, activity, satisfaction and churn
  • Product owner of our ESP and SMS platform - also responsible for finding new platforms and partners within retention. 
  • Work with our customer database and activate our customers to increase the purchase frequency

Your Skills

  • Hands on experience with e-mail software system and CRM
  • Have an affinity for data analysis and interpretation
  • Be creative and think outside the box
  • Can communicate and operate effortlessly in English
  • Act pragmatically

Your Past

  • Bachelor’s in Business Administration, preferably with a focus on Marketing or related discipline
  • If you have been responsible for a loyalty club, then it's a plus
  • Experience with digital marketing and traffic acquisition
  • 3+ years of experience with CRM

Location: Gothenburg, Sweden


Working at NA-KD is unlike any other fashion gig. We’re a young company with a start-up mentality and (a borderline insane) hunger to be the best. In less than 4 years NA-KD has become the fastest growing fashion e-com brand in the world. And we have a 3 million strong community to prove it. How? We see no limitations, only possibilities. No failures, only learning opportunities. We’re problem-solvers, disruptors and early-adopters. We’re doers. And if you dream of going to work every day to build the next big thing – then welcome home.

Or, know someone who would be a perfect fit? Let them know!


Gamlestadsvägen 4 B15
415 02 Gothenburg Directions

Workplace & Culture

Here is the NA-KD truth....

NA-KD is one of Europe's top 20 fastest growing companies, breaking new records every month and showcasing ourselves as one of the leading fashion company in the world.

At NA-KD you will find the most passionate and talented employees in the industry, with a combined knowledge of 50 years in both fast and high fashion. We were born in 2015 and have been growing ever since, creating the hottest fashion trends across the globe and being seen on all the hottest influences and celebrities.

We push the envelope daily with our social media content and art direction. NA-KD is dedicated to breaking the mold and showing our followers what it means to be unique and stand out from the crowd.

Top follow us on our journey, be sure to follow us here for all the latest updates!


With love,

Already working at NA-KD?

Let’s recruit together and find your next colleague.

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  • Anders Widén
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  • Anna Andersson
  • Anna Kjellén
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  • Axel Klittmar
  • Axel Wängberg
  • Bjorn Bergstrom
  • Carina Hägglund

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