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Wholesale administrator

Do you want to be part of a revolutionary e-commerce brand, that works with worldwide fashion and social media icons and has over 2 million global fans? 

The team at NA-KD consists of highly experienced professionals who live and breathe online fashion with a global outlook. At NA-KD you get an inspiring, fast-paced, exciting and ever-changing environment where you will find unlimited opportunities and a chance to share the growth of the business. If reading this gets your blood pumping, this is the place for you to find the next step in your career.

Wholesale administrator

The wholesale administrator is responsible for after sales at the NA-KD Wholesale department including all customer related errands and returns. NA-KD wholesale has approx. 1000 point of sales all over the world with Germany and The Netherlands being the largest markets. We are currently operating a warehouse in Holland and are constantly expanding our international footprint. The position includes close collaboration with both external and internal parties including agents, customers and the warehouse. It is important that you are structured in your work, have excellent communication skills and like to have a lot of different projects going on at once.

Responsibilities:

  • Work closely with our customers, our warehouse and finance department to ensure that our returns and swaps are processed on time.
  • Collaborate cross functionally internally with key account managers, operations and finance
  • Create and develop innovative solutions for our return processes and swaps.
  • Develop KPIs and IT solutions in order to analyse our returns and the costs connected to them.
  • Develop and deepen our relationship with our customers, making sure that they are satisfied with our services.

Qualifications and Skills:

  • Experience from customer service, preferably within wholesale
  • Sufficient excel skills and ability to analyse and work with data
  • Strong verbal and written communication skills. Full proficiency in English is a requirement. Swedish, German and/or Dutch is a plus
  • Knowledge of wholesale and the fashion industry is a plus
  • Ability to work independently and work in a fast-paced environment. You enjoy and thrive in an changing environment.  
  • Positive attitude, honesty and humility are characteristics we value highly


Location: Gothenburg, Sweden

Starting point: ASAP

 

About NA-KD.com

NA-KD.com launched in January 2016 and has established itself as one of the fastest growing fashion e-commerce brands. The website has monthly over 8 million visitors and the brand NA-KD is one of the fastest growing in social media with over 2 million global followers. NA-KD.com has delivered to customers in over 170 countries and ships every month to more than 100 countries. The majority of the sales comes from NA-KD.com and in-house brands such as “NA-KD Trend” and “NA-KD Boho”. The brand NA-KD is also represented by over 600 retailers across the globe and is listed on marketplaces such as Zalando and ASOS. www.na-kd.com

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Gothenburg

Gamlestadsvägen 4 B15
415 02 Gothenburg Directions hello@na-kd.com

Workplace & Culture

Here is the NA-KD truth....

NA-KD is one of Europe's top 20 fastest growing companies, breaking new records every month and showcasing ourselves as one of the leading fashion company in the world.

At NA-KD you will find the most passionate and talented employees in the industry, with a combined knowledge of 50 years in both fast and high fashion. We were born in 2015 and have been growing ever since, creating the hottest fashion trends across the globe and being seen on all the hottest influences and celebrities.

We push the envelope daily with our social media content and art direction. NA-KD is dedicated to breaking the mold and showing our followers what it means to be unique and stand out from the crowd.

Top follow us on our journey, be sure to follow us here for all the latest updates!

 

With love,

NA-KD.com

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@na-kd.com
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